Managing Multiple Patch Vendor Data: What to Look for in a Solution

Kyle Dickson, Customer Success Manager

Managing the growing volume of cardiac device data, from patches to implants, is an overwhelming challenge for many clinics. With multiple vendors, different platforms, and data often requiring manual input, clinicians face inefficient workflows and delays in identifying patients needing timely care. Here are key considerations to identify a solution that works for your clinic.

One Platform

Look for a single platform that integrates with multiple vendors. A solution that consolidates data whether from patches, implantable cardiac devices, CardioMEMs, or consumer ECGS into a single view to eliminate the need to navigate other systems.

Supporting Ambulatory Products

When evaluating solutions for ambulatory cardiac monitoring, it is important to understand which monitoring devices and vendors a platform can support. Choosing a solution that integrates seamlessly with devices is key to streamlining workflows. PaceMate Live can integrate with all major ambulatory patch vendors including iRhythm, Biotel, Preventice, Bardy Diagnostics, and VitalConnect. Other vendor integrations will be added as the platform continues to grow.

"Using PaceMate for ZIO and other external devices has been smooth. We experience little to no issues and can complete our work efficiently.” - Brandon Mook, Device Tech, Ascension Sacred Heart, Destin, FL

Overcoming Bottlenecks in Ambulatory Cardiac Monitoring Management

Traditional workflows for ambulatory devices add several more steps to the process from the time the order is placed until the appropriate CPT codes are sent to the payor. Integration of ambulatory cardiac monitoring should reduce the click burden for both device staff and providers with a streamlined approach. Here’s what to look for in a streamlined approach:

• Automatic Billing:
  Look for an automated billing solution that gathers patch wear time, the type of monitor, and hook-up location. This minimizes insurance denials and ensures accurate billing information is processed. Plus, it helps your clinic maximize reimbursement and drive the bottom line.

• Workflow Support:
  • A one-stop shop is key for cardiac monitoring, including implantable cardiac devices, ambulatory devices, heart failure/cardioMEMS, and consumer ECGs.
  • Look for a platform integrating with all major ambulatory patch vendors.
  • Clinicians experience a 50% reduction in time spent on administrative ambulatory-related tasks, utilizing a one-and-done solution, transforming more than 150 clicks into a concise 3-click process.

For ambulatory workflows physicians and device technicians should be able to sign reports with one-click or batch sign multiple reports at once. This means you get your work done faster and with less effort. 

 “Integration of external monitors with our remote monitoring patients into one software—gamechanger.” - Dr. Saumil R. Oza MD, Cardiologist, Ascension St. Vincent's, Riverside Hospital, Jacksonville, FL

By consolidating the entire ambulatory workflow into one solution, tasks are simplified for an efficient clinician experience, enhancing productivity, operational effectiveness, improved financial outcomes, and better patient care.