The Journey of Your Heart Data: From Home Monitor to Healthcare Team

Jenn Mason, Patient Services Manager

Understanding how the information from your home monitor for your implanted cardiac device reaches your doctor is key to recognizing how your heart health is managed. We’ll break down the process step-by-step, showing how this vital data helps your healthcare team monitor your condition and ensure you receive the best possible care.

When your home monitor connects with your implanted device, it sends your heart device data directly to a secure website managed by the device manufacturer. Think of this site as a digital mailbox where all your remote transmissions are safely collected and stored.

Both your cardiologist’s team and the PaceMate® team have access to this secure site, ensuring everyone involved in your care can review your heart information in one centralized location. This seamless coordination keeps your healthcare team aligned and informed about your heart health. 

As soon as your data reaches the manufacturer’s site, it is simultaneously sent to the PaceMateLIVE™ platform. This platform serves as a collaborative space where the PaceMate team and your cardiology team work together to review your results and manage your care efficiently.

Once your transmission is in PaceMateLIVE, our certified device technicians thoroughly review it. These highly trained experts analyze your heart data and prepare a detailed report that helps your doctor understand how your device is functioning and what steps might be needed next. The PaceMate clinical team is on the job 24/7, ensuring alerts are addressed immediately and any necessary actions are escalated.

Finally, the report is sent to your cardiology office, where your specialized heart health team carefully reviews it. They use this report to make any necessary decisions or adjustments to your treatment plan, ensuring everything is accurate and up to date.