PaceMate™ Names Robin Leahy as Director of Customer Experience
by Jason Hale, CCDS, PaceMate Co-Founder and Vice President of Commercial Excellence
PaceMate is excited to welcome our newest executive team member, Robin Leahy, to serve as the PaceMate Director of Customer Experience. Ms. Leahy comes to PaceMate with extensive experience in electrophysiology, remote device monitoring, and community health education.
Most recently, Ms. Leahy served as Director of Electrophysiology Services at Sanger Heart & Vascular Institute–Atrium Health, with various responsibilities during her tenure, including operational, programmatic, and strategic oversight. Additionally, Ms. Leahy led initiatives focused on clinical quality, integration of new EP services, multiple CIED-HIM collaborations, early adoption and operationalization of remote monitoring, and expansion of the device clinic to include ten locations, more than 11,000 adult and pediatric CIED patients under management, and a dedicated remote monitoring center.
As a registered nurse and IBHRE-certified cardiac device specialist, she brings to PaceMate a knowledge of and passion for work within the medical device space. She has led initiatives in EP education, women’s heart health, sudden cardiac arrest prevention, and community-based CPR and AED education. She has been an active member of and volunteer with the Heart Rhythm Society, focusing initially on the development and implementation of EP educational opportunities for allied health professionals and later serving on the HRS Education Committee, Scientific Sessions Committee, and Board of Trustees.
We are pleased to have Ms. Leahy join us in supporting PaceMate customers as we provide best-in-class patient remote monitoring.